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Start Date	Description	Technician	Amount
2021-11-02	CUSTOMER STATES, THE VEHICLE RUNS ROUGH AND THE CHECK ENGINE LIGHT CAME ON AT ONE POINT. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, THE CHECK ENGINE LIGHT CODE STORED WAS A P0304 FOR A MISFIRE ON CYLINDER #4. WE FOUND A COMMON ISSUE WITH THIS VEHICLE WHERE THE VALVES ON THE CYLINDER HEADS CAN CAUSE MISFIRE CODES. TECHNICIAN RECOMMENDS REMOVING THE INTAKE MANIFOLD TO RUN A COMPRESSION TEST, THE CUSTOMER HAS APPROVED THIS FOR DIAGNOSIS. TECHNICIAN CHECKED COMPRESSION TO FIND ALL CYLINDERS ARE READING AT 150 PSI WHICH IS WITHIN SPEC. THE NEXT MOST LIKELY ISSUES THAT CAN CAUSE THIS PROBLEM ARE ALL CONSIDERED TUNE UP PARTS. TECHNICIAN RECOMMENDS PREFORMING AN ENGINE TUNE UP DUE TO THE MILAGE BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES. AFTER PREFORMING THE ENGINE TUNE UP AND TEST DRIVING THE VEHICLE TECHNICIAN NO LONGER FELT THE MISFIRE ISSUE AT THIS TIME.	TYLER SPANGLER	$844.99
Sub-total			$844.99
Shop Supplies			$33.80
Sub-total			$878.79
Tax ($7.25%)			$61.26
Total			$940.05

Payments

Total Payments To Date			$940.05
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap