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Start Date	Description	Technician	Amount	Delete?	Decline?
2021-11-04	COURTESY INSPECTION (FREE) - TECHNICAIN NOTES, THE WINDSHIELD IS CRACKED,THE REAR TIRES HAVE UNEVEN WEAR, ALL FOUR TIRES HAVE WEATHER CRACKING, THE OIL CHANGE IS DUE ACCORDING TO THE STICKER, THE TRANSMISSION FLUID IS GETTING DARK, THE COOLING SYSTEM HAS EXCESSIVE PRESSURE, THE TRANSMISSION PAN HAS A MINOR SEEP, THE REAR OF THE ENGINE IS SLIGHTLY WET, THE POWER STEERING GEARBOX IS SEEPING, THE FRONT TIMING COVER IS WET, THE AIR FILTER IS DIRTY, THE BATTERIES ARE TESTING WEAK, THE DRAG LINK HAS A MINOR POP WHERE IT CONNECTS TO THE PITMAN ARM, THE SHOCKS HAVE RUST AND LOOK OLD, THE FRONT BRAKE PADS ARE AT 10/32", THE REAR BRAKE PADS ARE AT 8/32", THE FUEL FILTER IS DUE BY THE MILES, THE FRONT AND REAR DIFFERENTIALS ARE SLIGHTLY DARK, THE RIGHT REAR INNER TURN SIGNAL IS OUT ON THE FLAT BED, THE RIGHT REVERSE LIGHT (HIGH MOUNTED) IS OUT ON THE FLAT BED, THE LEFT THIRD BRAKE LIGHT IS OUT ON THE FLAT BED, THE MAIN THIRD BRAKE LIGHT IS BURNT OUT, AND THE DRIVERS MIRROR IS LOOSE WHERE IT ATTATCHES TO THE BODY.	JONI WALKER	$0.00	X	%
2021-11-04	CUSTOMER STATES, CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE.	ADAM EGBERT	$114.17	X	%
2021-11-22	FUEL FILTER REPLACEMENT	JERRY HAMLING	$167.62	X	%
2021-11-10	HEAD GASKET REPLACEMENT - THE VEHICLE ALREADY HAS HEAD STUDS WHICH ARE TYPICALLY REUSEABLE UNLESS THERE IS ANY DEFTECTS. THIS REPAIR WILL INCLUDE NORMALY CLEAN, CHECK AND MILL OF THE CYLINDER HEAD. NEW ENGINE OIL, OIL FILTER, COOLANT, FACTORY HEAD GASKET, AND HEAD GASKET SET. THERE MAY BE ADDITIONAL COSTS IF THERE IS A DEFECT ON THE CYLINDER HEAD. - UPON DISASSEMBLY TECHNICIAN FOUND THE SERPENTINE BELT IS MISSING ONE OF THE RIBS AND SHOULD BE REPLACED. ONCE WE HAD THE CYLINDER HEAD REMOVED WE FOUND THE HEAD GASKET TO HAVE SIGNS OF LEAKAGE ON CYLINDERS 3 & 6 WERE COMBUSTION COULD BE GETTING INTO THE COMBUSTION CHAMBER. TECHNICIAN ALSO FOUND THE HEAD STUDS THAT WERE INSTALLED HAD BEEN TORQUED IMPROPERLY AND ALL OF THE ALLEN HEADS ARE STRIPPED OUT. WE WERE ONLY ABLE TO GET THEM OUT USING A STUD EXTRACTOR WHICH DAMAGED THE HEAD STUDS.	JERRY HAMLING	$3,924.38	X	%
2021-11-16	TECHNICAIN RECOMMENDS REPLACING THE UPPER AND LOWER RADIATOR HOSES AT THE TIME OF THE HEAD GASKET REPAIR.	JERRY HAMLING	$264.91	X	%
2021-11-16	TECHNICIAN NOTES, THE HEATER HOSE THAT CONNECTS TO THE CYLINDER HEAD BROKE AT THE QUICK CONNECT FITTING WHEN IT WAS REMOVED. TECHNICIAN RECOMMENDS REPLACING THE HEATER HOSE AT THIS TIME.	JERRY HAMLING	$116.40	X	%
2021-11-16	TECHNICIAN RECOMMENDS HAVING THE FUEL INJECTORS TESTED WHILE THEY ARE REMOVED FROM THE VEHICLE. ALL SIX INJECTORS CAME BACK TESTING WITH HIGH RETURN. TECHNICIAN RECOMMENDS REPLACING THEM AT THIS TIME.	AUSTIN KALLUNKI	$2,970.00	X	%
2021-11-16	TECHNICIAN RECOMMENDS REPLACING THE WATER PUMP AT THE TIME OF THE HEAD GASKET REPAIR FOR A LABOR DISCOUNT.	JERRY HAMLING	$268.00	X	%
Sub-total			$7,825.48
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$7,942.85
Tax ($7.25%)			$567.35
Total			$8510.19

KPI's

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KPI	Target	Actual	Gap