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Start Date	Description	Technician	Amount
2021-11-04	CUSTOMER STATES, VEHICLE HAS A CHECK ENGINE LIGHT ON AND SEEMS TO BE SHUTTERING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CHECK ENGINE LIGHT WAS COMING ON WITH MISFIRE CODES FOR CYLINDERS 1,2, AND 4. TECHNICIAN REMOVED THE SPARK PLUGS ON ALL SIX CYLINDERS AND FOUND NO ISSUES WITH THE SPARK PLUGS OTHER THAN THE FACT THAT THEY LOOK OLD. TECHNICIAN RECOMMENDS REPLACING ALL 6 SPARK PLUGS AT THIS TIME IN ADDITION TO REPLACING THE IGNITION COILS ON CYLINDERS 1,2, AND 4 AS A LIKELY CAUSE OF THE MISFIRES. TECHNICIAN ALSO RECOMMENDS REPLACING THE IGNITION COIL BOOTS ON THE OTHER THREE CYLINDERS IN ADDITION.	TYLER SPANGLER	$611.22
Sub-total			$611.22
Shop Supplies			$24.45
Sub-total			$635.67
FUEL			$35.00
Total			$670.67

Payments

Total Payments To Date			$670.67
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap