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Start Date	Description	Technician	Amount
2021-11-08	CUSTOMER STATES THE ENGINE STARTED RUNNING ROUGH AND MAKING A KNOCK TYPE NOISE FOR A FEW MINUTES AND THEN IT WENT AWAY AND HAS BEEN RUNNING FINE SINCE, PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED CODES AND FOUND STORED CODES; P0303, P1226, P1229, P1235, P1244, U1800, U2104, U2106. TECHNICIAN CLEARED CODES AND TEST DROVE AND AFTER ABOUT TEN MINUTES OF DRIVING FOUND THE ENGINE TO START RUNNING ROUGH UNDER LIGHT ACCELERATION. THE PROBLEM WAS CONSISTENT BUT NO CODES RETURNED DURING THE DURATION OF THE TEST DRIVE. TECHNICIAN VISUALLY INSPECTED WIRING AND DID NOT FIND ANY ABNORMALITIES. TECHNICIAN DISCONNECTED THE EDGE MONITOR AND RE CHECKED TO FIND THE SYMPTOMS TO HAVE CLEARED UP. TECHNICIAN CONTINUE TO DRIVE ANOTHER 20 MINUTES OR SO WITH NO FURTHER ISSUES. TECHNICIAN RECOMMENDS FURTHER DRIVE TIME AND IF THE SYMPTOMS RETURN FURTHER DIAGNOSIS MAY BE REQUIRED. CUSTOMER REQUEST TO REMOVE THE EDGE SYSTEM AND RETURN FOR THEM TO FURTHER TEST DRIVE.	RUSSELL HUDSON	$98.17
Sub-total			$98.17
Shop Supplies			$3.93
Sub-total			$102.10
FUEL			$30.00
Total			$132.10

Payments

Total Payments To Date			$132.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap