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Start Date	Description	Technician	Amount
2021-11-10	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 6 QUARTS	DANIEL WALDRON	$49.99
2021-11-08	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE LEFT LICENSE PLATE LIGHT IS BURNT OUT, THE OIL CHANGE IS OVERDUE ACCORDING TO THE STICKER, THE COOLANT RESERVOIR WAS VERY LOW AND THERE IS COOLANT RESIDUE AROUND THE SEEM OF THE CYLINDER HEAD, THE POWER STEERING FLUID WAS LOW IN THE RESERVOIR DUE TO A LEAK FROM THE POWER STEERNG PRESSURE LINE, THE AIR FILTER IS GETTING DIRTY, THE CABIN AIR FILTER IS DUE BY THE MILES, THE TUNE UP IS DUE BY THE MILES UNLESS ALREADY UP TO DATE, THE RIGHT INNER CV AXLE BOOT HAS A SLIGHT TEAR, THE FRONT BRAKE PADS ARE AT 8/32", THE REAR BRAKE PADS ARE AT 10/32", THE TIRE PRESSURE LIGHT IS ON, AND THE CHECK ENGINE LIGHT WAS ON WITH A U1000 CODE.	TYLER SPANGLER	$0.00
2021-11-08	CUSTOMER STATES, THE VEHICLES STEERING IS VERY DIFFICULT. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE FOUND THE POWER STEERING FLUID WAS LOW IN THE RESERVOIR. WE TOPPED IT OFF AND FOUND THE POWER STEERING ASSIST DID NOT RETURN. THE POWER STEERING PUMP IS NOT PRODUCING PRESSURE. THERE WAS ALSO A LEAK ON THE SYSTEM FROM THE POWER STEERING PRESSURE LINE THAT HAS CAUSED THE POWER STEERING TO RUN LOW ON FLUID AND LIKELY DAMAGED THE PUMP. TECHNICIAN RECOMMENDS REPLACING THE POWER STEERING PRESSURE LINE AS WELL AS THE POWER STEERING PUMP TO ADDRESS THIS ISSUE.	DANIEL WALDRON	$903.78
Sub-total			$953.77
Hazardous Materials Disposal			$28.61
Shop Supplies			$38.15
Sub-total			$1,020.53
Tax ($7.25%)			$69.15
Total			$1,089.68

Payments

Total Payments To Date			$1,089.68
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap