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Start Date	Description	Technician	Amount
2021-11-09	CUSTOMER STATES THERE IS A HUMMIN NOISE PRESENT WHEN THE HEATER IS TURNED ON THE HIGHER SETTINGS, PLEASE CHECK AND ADVISE. TECHNICIAN HEARD THE NOISE AND BELIEVES THERE IS AN ISSUE INSIDE THE BLOWER MOTOR AND RECOMMENDS REMOVE THE MOTOR TO FURTHER INSPECT. TECHNICIAN NOTES, UPON REMOVAL WE FOUND A PIECE OF PLASTIC THAT APPEARS TO HAVE CAME FROM ONE OF THE TEMPERATURE DOORS. TECHNICIAN REINSTALLED THE BLOWER MOTOR AND THE NOISE IS GONE.	TYLER SPANGLER	$68.50
2021-11-09	CUSTOMER STATES THERE IS FLUID LEAKING AND A GRINDING NOISE FROM THE FRONT ENGINE AREA, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE WATER PUMP TO BE LEAKING AND GRINDING, TECHNICIAN ALSO FOUND THE UPPER RADIATOR HOSE CONNECTION TO THE THERMOSTAT HOUSING TO BE LEAKING. TECHNICIAN RECOMMENDS REPLACE THE WATER PUMP AND UPPER RADIATOR HOSE ASSEMBLY. - TECHNICAIN NOTES, THE IDLER PULLEY FOR THE AC BELT IS MAKING NOISE AND SHOULD BE REPLACED AS WELL.	JONI WALKER	$705.86
Sub-total			$774.37
Hazardous Materials Disposal			$23.23
Shop Supplies			$30.97
Sub-total			$828.57
Tax ($7.25%)			$56.14
Total			$884.71

Payments

Total Payments To Date			$0.00
Balance Remaining			$884.71

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KPI's

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KPI	Target	Actual	Gap