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Start Date	Description	Technician	Amount	Delete?	Decline?
2023-12-12	A/C EVACUATE AND RECHARGE ADD DIE AND DIAGNOSE LEAK		$149.99	X	%
2023-12-12	A/C FREON TOP OFF/ DOES NOT INCLUDE LEAK DIAGNOSIS		$79.99	X	%
2021-11-10	COURTESY INSPECTION (FREE) TECHNICIAN NOTES, THE POWER STEERING FLUID WAS SLIGHTLY LOW AND THE FLUID IS DARK AND DUE FOR SERVICE, THE THE FRONT PINION SEAL IS SEEPING, THE FRONT DIFFERENTIAL FLUID IS LOW, THE SERPENTINE BELT HAS WEATHER CRACKING AND SHOULD BE REPLACED, THE REAR SHOCKS ARE SEEPING, THE FRONT BRAKE PADS ARE AT 7/32", THE REAR BRAKE PADS ARE AT 3/32" AND AREN'T FULLY CONTACTING THE ROTORS, THE REAR DIFFERENTIAL FLUID IS SLIGHTLY LOW AND THE FLUID IS DARK AND DUR FOR SERVICE, AND THE HYDROBOOST IS SEEPING.	DANIEL WALDRON	$0.00	X	%
2021-11-10	CUSTOMER STATES, VEHICLE HAD GOTTEN A TRANSMISSION AND TRANSFER CASE REBUILT UNDER SAGE LUNDELL. THE COMPLAINT OF THE CLUCKING WHEN GOING INTO REVERSE IS STILL THERE AFTER THE REBUILT. PLEASE CHECK AND ADVISE.	ADAM EGBERT	$114.17	X	%
Sub-total			$344.14
Hazardous Materials Disposal			$10.32
Shop Supplies			$13.77
Sub-total			$368.23
Tax ($7.25%)			$24.95
Total			$393.18

KPI's

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KPI	Target	Actual	Gap