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Start Date	Description	Technician	Amount
2021-11-18	AIR FILTER REPLACEMENT (APPLIES TO MOST VEHICLES)	CADEN TILTON	$24.99
2021-11-17	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	CADEN TILTON	$59.99
2021-11-17	COURTESY INSPECTION (FREE)	CADEN TILTON	$0.00
2021-11-17	CUSTOMER STATES, THERE IS A SQUEAKING NOISE WHILE DRIVING. IT IS MOST NOTICABLE AT SLOWER SPEEDS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE ABLE TO DUPLICATE THE NOISE. WE FOUND THE NOISE TO BE COMING FROM THE REAR. WE PUT THE VEHICLE ON A LIFT AND DROVE THE VEHICLE IN THE AIR, WE HEARD THE NOISE COMING FROM THE LEFT REAR TIRE. WE FOUND THE HUBCAP WAS LOOSE AND WOBBLING. WE REMOVED THE HUB CAP AND THE NOISE WENT AWAY. THE CUSTOMER WOULD LIKE TO LEAVE IT OFF RATHER THAN REPLACING IT AT THIS TIME.	CADEN TILTON	$49.09
2021-11-17	TECHNICIAN NOTES, THE DRIVERS SIDE HEADLIGHT DOESN'T WORK. WE FOUND THE CONNECTOR TO BE MELTED. THE FILAMENT IN THE BULB LOOK INTACT. TECHNICIAN RECOMMENDS REPLACING THE CONNECTOR BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES.	CADEN TILTON	$77.08
Sub-total			$211.14
Hazardous Materials Disposal			$6.33
Shop Supplies			$845
Sub-total			$225.92
Tax ($7.25%)			$15.31
Total			$241.23

Payments

Total Payments To Date			$0.00
Balance Remaining			$241.23

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KPI's

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KPI	Target	Actual	Gap