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Start Date	Description	Technician	Amount
2009-12-31	BG - FLUSH - POWER STEERING	RYAN JACOBSON	$99.99
2009-12-31	BG - OIL CHANGE - BEST DELUXE, INCLUDES FLUSH	RYAN JACOBSON	$79.99
Discount			-30.000.00
2009-12-31	COURTESY INSPECTION (FREE)	RYAN JACOBSON	$0.00
2009-12-31	LIGHT BULB REPLACEMENT (1)	RYAN JACOBSON	$11.50
2009-12-31	PROMOTION - ABSOLUTE AUTOMOTIVE CAR CARE CARD PURCHASE	RYAN JACOBSON	$89.99
2009-12-31	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	RYAN JACOBSON	$42.00
Discount			-7.000.00
2009-12-31	TECH FOUND THE AIR FILTER TO BE DIRTY AND RECOMMENDS IT BE REPLACED	RYAN JACOBSON	$25.92
2009-12-31	TECH RECOMMENDS THE FRONT BRAKES BE REPLACE3D THEY ARE GETTING LOW AND ARE MEASURING AT 2/32	RYAN JACOBSON	$146.40
Discount			-25.000.00
Sub-total			$433.79
Hazardous Materials Disposal			$18.44
Shop Supplies			$19.52
Sub-total			$471.75
Tax ($6.02%)			$27.32
Total			$499.07
Total Discount			$62.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$499.07
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap