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Start Date	Description	Technician	Amount
2010-06-21	AFTER REPAIRING BOTH REAR WHEEL CYLINDERS AND BLEEDING SYSTEM TECHNICIAN FOUND AN IMPROVED BRAKE PEDAL BUT IT STILL FELT A LITTLE SPONGY. FURTHER DIAGNOSIS FOUND THE BRAKE MASTER CYLINDER TO BE THE CAUSE OF THE REMAINING SOFT BRAKE PEDAL. REMOVE AND REPLACE BRAKE MASTER CYLINDER, NOW WORKING AS DESIGNED.	RUSSELL HUDSON	$108.95
2010-06-18	COURTESY INSPECTION (FREE)	RUSSELL HUDSON	$0.00
2010-06-21	CUSTOMER STATES FRONT BRAKE PADS ARE SQUEEKING AND WANTS US TO INSPECT. TECHNICIAN FOUND FRONT BRAKE PADS TO BE AT ABOUT 4/32" AND PADS TO BE HEAT CRACKED. PREVIOUSLY CUSTOMER HAD INSTALLED A LIFETIME PAD FROM PEP BOYS, CERAMIC PAD. WARRANTY OUT FRONT BRAKE PADS FOR CUSTOMER PARTS AND LABOR.	RYAN JACOBSON	$0.00
2010-05-20	OIL COOLER LINES	JEREMY MOSHER	$184.57
Discount (5.00%)			-9.22850.00
2010-06-18	TECH FOUND THE REAR BRAKE SHOES TO BE GETTING LOW AND RECOMMENDS THEY BE REPLACED	JEREMY MOSHER	$157.31
Discount (5.00%)			-7.86550.00
2010-06-18	TECH FOUND THE REAR WHEEL CYLINDERS TO BE LEAKING BRAKE FLUID CAUSING THE BRAKE SYSTEM TO RUN LOW ON FLUID AND AND AS A RESULT THE BRAKE PEDAL IS VERY SPONGY. TECHNICIAN RECOMMENDS REPLACE BOTH REAR WHEEL CYLINDERS, TOP OFF BRAKE FLUID, BLEED SYSTEM, AND RE-CHECK FOR FURTHER POSSIBLE BRAKING CONCERNS.	JEREMY MOSHER	$130.03
Discount (5.00%)			-6.50150.00
Sub-total			$557.26
Hazardous Materials Disposal			$23.68
Shop Supplies			$25.08
Sub-total			$606.02
Tax ($6.57%)			$38.17
Total			$644.20
Total Discount			$23.60

Payments

Total Payments To Date			$644.20
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap