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Start Date	Description	Technician	Amount
2010-07-30	ALIGNMENT - FRONT END	MIKE CAMPBELL	$64.99
Discount			-25.000.00
2010-07-30	BG - FLUSH - BRAKE	MIKE CAMPBELL	$79.99
2010-07-30	BG - FLUSH - POWER STEERING	MIKE CAMPBELL	$99.99
2010-07-30	BG - OIL CHANGE - BEST DELUXE, INCLUDES FLUSH	LUKE HARRISON	$79.99
2010-08-05	COURTESY INSPECTION (FREE)	MIKE CAMPBELL	$0.00
2010-07-30	TECH FOUND AIR FILTER VERY DIRTY AND RECOMMENDS IT BE REPLACED.	MIKE CAMPBELL	$13.90
2010-07-30	TECH FOUND CHECK ENGINE LIGHT IS ON WITH A CODE P0133-OXYGEN SENSOR CIRCUIT SLOW RESPONSE (BANK 1 SENSOR 1) AND A CODE P0303 CYLINDER 3 MISFIRE. TECH RECOMMENDS DIAGNOSIS AND POSSIBLE OXYGEN SENSOR REPLACEMENT.	LUKE HARRISON	$105.83
2010-07-30	TECH FOUND WATER PUMP LEAKING BADLY AND RECOMMENDS IT BE REPLACED BEFORE ENGINE OVERHEATS AND GETS DAMAGED.	MIKE CAMPBELL	$262.93
Discount			-25.000.00
2010-08-05	TECHNICIAN FOUND THE HORN TO BE INOPERATIVE RECOMMEND DIAGNOSIS. TECH FOUND THE HORN ASSEMBLY TO BE SHORTED AND RECOMMENDS REPLACE.	MIKE CAMPBELL	$116.57
Sub-total			$774.18
Hazardous Materials Disposal			$32.90
Shop Supplies			$34.84
Sub-total			$841.92
Tax ($6.43%)			$53.03
Total			$894.96
Total Discount			$50.00

Payments

Total Payments To Date			$894.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap