Absolute Car Care - Job 102290

Technician:
Concern:	CUSTOMER STATES THE VEHICLE IS SURGING AT AROUND 50 MPH AND TRANSMISSION TEMPERATURE IS GETTING HOT. TECH DUPLICATED CONCERN AND FOUND THE TORQUE CONVERTER CLUTCH IS BEING COMMANDED BY THE VEHICLE TO TURN TORQUE CONVERTER ON AND OFF REPEATEDLY. THIS IS THE CAUSE OF THE SURGE AND POSSIBLY THE OVERHEATING CONDITION. THE TRANSMISSION IS DOING WHAT IT IS TOLD BY THE COMPUTER. CUSTOMER HAS HAD OTHER SHOPS CLAIM THIS CONDITION TO BE A FAULTY TORQUE CONVERTER. ABSOLUTE AUTOMOTIVE IS WILLING TO REPLACE ENTIRE TRANSMISSION WITH ANOTHER BUILT TRANSMISSION TO VERIFY IT IS NOT THE TRANSMISSION AT FAULT. IF FAULT DOES NOT GO AWAY AFTER REPLACEMENT OF TRANSMISSION IT WILL BE A VEHICLE PROBLEM NOT A TRANSMISSION PROBLEM AND ABSOLUTE WILL NOT BE RESPONSIBLE FOR ANY FURTHER CONCERNS. REGULAR 3 YEAR 36,000 MILE WARRANTY WILL STILL APPLY. NO REFUNDS NOR RETURNS WILL BE ACCEPTED.
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Parts and Labor

Description	Quantity	List	Total	Delete?
LABOR	7.60	$0.00	$0.00	X
Total			$0.00