Absolute Car Care - Job 136531

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Job #136531 for (Leroy Wilde)
1999 Ford F-250
Invoice #24914

Technician:
Concern:	CUSTOMER STATES VEHICLE HAD ENGINE REPLACED RECENTLY AND WILL NOT START. PLEASE CHECK AND ADVISE. TECHNICIAN DUPLICATED THE CONCERN AND PULLED CODES P1280 AND P0237. TECHNICIAN MONITORED ICP PRESSURE WHILE CRANKING AND NOTED ACCORDING TO A SCAN TOOL IT WAS ABOUT 0 PSI. TECHNICIAN STATES THERE IS A MINIMUM REQUIRED OF 500 PSI IN ORDER TO START THE ENGINE. TECHNICIAN BEGAN HIGH PRESSURE OIL SYSTEM DIAGNOSIS BY ISOLATING THE HEADS INDIVIDUALLY AND RE CHECKING PRESSURES. TECHNICIAN FIRST ISOLATED THE DRIVERS SIDE HEAD AND CONNECTED THE MANUAL GAUGE AND CRANKED THE ENGINE AND FOUND THE PRESSURE TO REACH ABOUT 1500 PSI AFTER A FEW SECONDS OF CRANKING. TECHNICIAN NEXT ISOLATED THE PASSENGER SIDE HEAD AND PERFORMED THE SAME PRESSURE TEST WITH A RESULT OF 0 PSI. TECHNICIAN ASSUMED AT THIS POINT THERE WAS A LEAK IN THE PASSENGER SIDE HIGH PRESSURE OIL SYSTEM, TECHNICIAN REMOVED THE PASSENGER SIDE VALVE COVER AND INSPECTED TO FIND NO OBVIOUS LEAKS. IN THE INTEREST OF BEING THOROUGH TECHNICIAN DECIDED TO DEAD HEAD THE PUMP ITSELF TO ENSURE A CONSTANT SUPPLY PRESSURE. TECHNICIAN RAN A PRESSURE TEST ON THE DEAD HEADED PUMP AND FOUND THERE TO BE NO PRESSURE FROM THE PUMP AT THIS POINT. TECHNICIAN AGAIN RE CHECKED THE DRIVERS SIDE HEAD TO COMPARE NOTES AND THIS TIME FOUND THERE TO BE 0 PSI ON THE DRIVERS SIDE HEAD AS WELL. AFTER A FEW SEPARATE TESTS OF CHECKING PRESSURE OUT OF THE PUMP WITH IT DEAD HEADED TECHNICIAN NOTED IT DID AGAIN BUILD PRESSURE UP TO ABOUT 1500 PSI ON ONE OF THE TESTS BUT LOST IT ON THE NEXT BACK TO 0 PSI. TECHNICIAN STATED INCONSISTENT PRESSURE FROM THE HIGH PRESSURE OIL PUMP (HPOP) COULD BE A RESULT OF AN IMPROPERLY TORQUED DRIVE GEAR. TECHNICIAN RECOMMENDS REMOVE THE PUMP AND INSPECT THE DRIVE GEAR. TECHNICIAN REMOVED THE HPOP AND CONFIRMED THE SUSPICION OF THE GEAR NOT PROPERLY TORQUED. TECHNICIAN REMOVED AND RE INSTALLED THE DRIVE GEAR, TORQUED ACCORDING TO FORD PROCEDURE AND SPECIFICATIONS AND RE INSTALLED HPOP. BEFORE COMPLETELY RE ASSEMBLING THE SYSTEM TECHNICIAN AGAIN RE CHECKED THE HPOP AND OILING SYSTEM PRESSURES. TECHNICIAN FIRST CHECKED THE SUPPLY PRESSURE FROM THE HPOP WITH THE PUMP DEAD HEADED AND FOUND THE PRESSURE IS NOW A CONSTANT 3500 PSI ALMOST INSTANTLY. THIS TEST WAS PERFORMED MULTIPLE TIMES TO CONFIRM. TECHNICIAN THEN RAN THE PRESSURE TEST ON ISOLATED CYLINDER HEADS. TECHNICIAN RAN PRESSURE TEST AND MONITORED PRESSURE ON FIRST THE DRIVERS SIDE HEAD AND FOUND THERE TO BE 0 PSI ONCE AGAIN. TECHNICIAN CHOSE TO CONTINUE WITH TEST AND RUN PRESSURE TEST ON PASSENGER SIDE HEAD AND FOUND THE PRESSURE IS REACHING 3500 PSI WITHIN A FEW SECONDS OF CRANKING. NOW KNOWING OUR SUPPLY PRESSURE IS CONSTANT AND WITHIN SPECIFIED LIMITS TECHNICIAN REMOVED THE DRIVERS SIDE VALVE COVER TO INSPECT. WITH THE VALVE COVER OFF TECHNICIAN NOTED THERE TO BE OIL LEAKING BADLY FROM TWO RAIL PLUG LOCATIONS WHILE RUNNING PRESSURE TEST. UPON FURTHER INVESTIGATION TECHNICIAN NOTED THERE ARE TWO OIL PORTS UNDER THE DRIVERS SIDE VALVE COVER THAT ARE MISSING THE PLUGS. TECHNICIAN CAN ONLY ASSUME THE OIL PLUGS HAD PREVIOUSLY BEEN IN PLACE AS THERE WAS AN ORIGINAL PRESSURE TEST PERFORMED ON THE ISOLATED DRIVERS SIDE HEAD AND IT REACHED NEARLY 1500 PSI. TECHNICIAN WAS ALSO INFORMED THE ENGINE HAD PREVIOUSLY BEEN STARTED AND RAN BY THE CUSTOMER UPON INITIAL ENGINE INSTALL BEFORE THE ENGINE DIED AND WOULD NO LONGER RE START. TECHNICIAN BELIEVES THE PLUGS WERE IN PLACE BUT MOST LIKELY LOOSE, AND DURING THE TEST PROCEDURE MUST HAVE BEEN PUSHED OUT BY THE OIL PRESSURE. TECHNICIAN SEARCHED FOR THE PLUGS AND WAS UNABLE TO LOCATE OR VERIFY THEIR LOCATION. TECHNICIAN NOTED IT IS POSSIBLE THEY COULD HAVE FALLEN INTO THE ENGINE. CUSTOMER WAS INFORMED AND WOULD LIKE US TO INSTALL NEW OIL PORT PLUGS SUPPLIED THROUGH CLEGGS MACHINE AND RE PRESSURE CHECK. AFTER INSTALLING AND TORQUING THE PLUGS, ANOTHER PRESSURE TEST WAS PERFORMED AND THE ENTIRE SYSTEM IS NOW CREATING AND HOLDING 3500PSI. TECHNICIAN RE ASSEMBLED THE REST OF THE FUEL SYSTEM AND OTHER COMPONENTS DIS MANTLED TO TEST AND CHECKED TO FIND THE ENGINE IS NOW STARTING. TECHNICIAN SPECIAL NOTE; IT SEEMS MOST LIKELY THE PLUGS THAT WERE MISSING ARE LIKELY DOWN IN THE ENGINE AND THERE IS NO WAY TO FIND THEM WITHOUT FURTHER TEAR DOWN OF THE ENGINE. TECHNICIAN ALSO NOTED IT MAY BE POSSIBLE FOR THE MISSING PLUGS TO BIND OR GET CAUGHT IN MOVING PARTS AND CAUSE FAILURE OF INTERNAL ENGINE PARTS.
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Parts and Labor

Description	Quantity	List	Total	Delete?
LABOR R/R HPOP	3.40	$96.13	$326.84	X
DIAGNOSIS	1.00	$89.17	$89.17	X
KENDALL ENGINE OIL 15W-40	4.00	$5.99	$23.96	X
LABOR VALVE COVER R/R	2.10	$93.81	$197.00	X
GREEN COOLANT 50/50 PRE MIX NUKOOL	4.00	$12.99	$51.96	X
Total			$688.93

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