Absolute Car Care - Job 137855

Technician:
Concern:	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON WITH A P0700 CODE AND WOULDN'T SHIFT OUT OF 4TH GEAR, AND GOT STUCK IN NEUTRAL IN A PARKING LOT. THE TRUCK WILL ALSO DOWN SHIFT TOW 4TH GEAR IF THEY HIT A BUMP ON THE FREEWAY. PLEASE CHECK AND ADVISE. WE CHECKED AND FOUND THE TRANSFER CASE TO BE FULL OF METAL AGAIN. TECHNICIAN REMOVED AND DISASSEMBLED THE TRANSFER CASE AND FOUND DAMAGE TO THE SMALL SHIFT FORK AGAIN. TECHNICIAN BELIEVES THERE IS AN ELECTRICAL ISSUE ON THE TRUCK CAUSING IT TO SLIGHTLY ENGAGE THE 4X4, CAUSING DAMAGE TO THE SMALL SHIFT FORK AND SENDING METAL THROUGH THE SYSTEM. THE TECHNICIAN RECOMMENDS REBUILDING THE TRANSFER CASE UNDER WARRANTY, PUTTING THE TRUCK IN 2WD AND REMOVING THE ENCODER MOTOR FROM THE SIDE OF THE TRANSFER CASE SO IT WON'T BE ABLE TO SLIGHTLY ENGAGE THE 4X4. TECHNICIAN RECOMMENDS THIS AS AN ATTEMPT TO SOLVE THE ISSUE, AND RECHECKING AFTER 500-1000 MILES TO SEE IF THERE IS METAL IN THE SYSTEM. IF EVERYTHING STILL LOOKS GOOD AFTER PUTTING THOSE MILES ON THE VEHICLE, TECHNICIAN RECOMMENDS DIAGNOSING AN ELECTRICAL ISSUE ON THE VEHICLE. - TECHNICIAN ALSO STATES, UPON DISASSEMBLY THE TRANSMISSION MOUNT HAD A TEAR IN THE RUBBER. TECHNICIAN PULLED ON IT TO SEE HOW BAD IT WAS, AND THE MOUNT CAME APART INTO TWO PIECES. TECHNICIAN RECOMMENDS REPLACING THE MOUNT AT THIS TIME FOR NO LABOR CHARGE.
Discount:	Percentage Dollar
Repair:
StartDate:
EndDate:
Tax this Job?

Parts and Labor

Description	Quantity	List	Total	Delete?
TRANSMISSION MOUNT	1.00	$108.31	$108.31	X
LABOR	8.30	$0.00	$0.00	X
Total			$108.31