Absolute Car Care - Job 137858

- Welcome

Logout

Job #137858 for (Leilani Becker)
2008 Ford F350 SUPER DUTY
Invoice #25286

Technician:
Concern:	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND CYLINDER 7 MISFIRE AND CONTRIBUTION CODES. TECHNICIAN ALSO FOUND LOW CONTRIBUTION ON CYLINDER 3. WE PROCEEDED TO SHUTTING OFF THE FUEL INJECTORS ON THOSE CYLINDERS AND IT DIDN'T CHANGE ANYTHING MEANING WE HAVE CYLINDERS NOT FIRING. TECHNICIAN STATES, IT IS COMMON ON THESE ENGINES TO HAVE ROCKER ARMS BREAK AND CAUSE MISFIRES. TECHNICIAN RECOMMENDS REMOVING THE VALVE COVER ON THE PASSENGER SIDE TO INSPECT FOR DAMAGE ON THE ROCKER ARMS. UPON DISASSEMBLY TECHNICIAN FOUND CYLINDER 7 TO HAVE A BROKEN ROCKER ARM AND THE ROCKER ARM ON CYLINDER 3 TO HAVE MINOR DAMAGE DONE TO IT AS WELL. TECHNICIAN RECOMMENDS REPLACING THE ROCKER ARMS ON ALL FOUR CYLINDERS ON THAT BANK TO AVOID ISSUES IN THE FUTURE. TECHNICIAN NOTES THERE IS LIKELY AN UNDERLYING CAUSE OF THE ROCKER BREAKING AND IT MAY BE POSSIBLE FOR THERE TO BE INTERNAL ENGINE DAMAGE. ENGINE DIS ASSEMBLY WOULD BE REQUIRED IN ORDER TO VERIFY. TECHNICIAN RECOMMENDS PERFORM REPAIRS AND RE CHECK FOR FURTHER POSSIBLE ISSUES. - - THE CUSTOMER HAS A WARRANTY THROUGH GOLD STANDARD, AFTER CONTACTING GOLD STANDARD WITH THE ISSUE THEY HAD SENT OUT AN ADJUSTER TO VERIFY THE CONCERNS AND INSPECT THE VEHICLE. THE ADJUSTER ASKED TO SEE THE FAILURE ON THE ROCKER ARM, AND DO AN OVERALL INSPECTION ON THE VEHICLE. AFTER THE ADJUSTER LEFT, WE RECEIVED AN EMAIL FROM GOLD STANDARD STATING THEY WERE DENYING THE CLAIM DUE TO THE VEHICLE BEING USED FOR COMMERCIAL USE, AND THAT THEY WILL ALSO BE CANCELING THE CUSTOMERS CONTRACT WITH THEM. AT THAT POINT WE WERE GIVEN APPROVAL BY THE CUSTOMER TO CONTINUE THE WORK. TECHNICIAN REMOVED THE PUSH RODS AND FOUND ONE ON CYLINDER 7 TO HAVE A VERY MINOR BEND. THE CUSTOMER WOULD LIKE US TO REPLACE THE TWO PUSH RODS ON THAT CYLINDER AND PUT THE VEHICLE BACK TOGETHER AS PREVIOUSLY STATED WITH NEW CLIPS ON THE ROCKER ARMS AS WELL AS A NEW INTAKE ROCKER ARM. BEFORE REINSTALLING THE TECHNICIAN ALSO NOTICED A SMALL GAP ON TWO OTHER INTAKE ROCKER ARMS AND ON THREE OF THE EXHAUST ROCKER ARMS WHERE THE PIVOT POINT HAS WORN DOWN CREATING A SMALL GAP BETWEEN THE ROCKER ARMS AND PUSH RODS. TECHNICIAN RECOMMENDS REPLACING THOSE ITEMS AT THIS TIME AS WELL.
Discount:	Percentage Dollar
Repair:
StartDate:
EndDate:
Tax this Job?

Parts and Labor

Description	Quantity	List	Total	Delete?
DIAGNOSIS	1.00	$102.17	$102.17	X
LABOR	5.70	$114.84	$654.59	X
PARTS CLEANER	2.00	$6.99	$13.98	X
UPPER VALVE COVER SET	1.00	$98.37	$98.37	X
INTAKE ROCKER ARM	3.00	$59.42	$178.26	X
RETAINING CLIPS	8.00	$4.36	$34.88	X
CYLINDER 7 PUSH ROD	2.00	$15.08	$30.16	X
EXHAUST ROCKER ARM	3.00	$57.69	$173.07	X
ROCKER ARM BALL	1.00	$4.78	$4.78	X
Total			$1,290.26

Add a Part or Labor for this Job