Absolute Car Care - Job 146157

Technician:
Concern:	CUSTOMER STATES, THEY HAVE SERVICED THE TRANSFER CASE 3 TIMES SINCE THE LAST TIME WE WENT THROUGH IT. THEY ARE CONSTANTLY SEEING METAL IN THE FLUID WHEN THEY DRAIN IT OUT. (THEY KEPT THE FLUID AND HAVE IT IN THE VEHICLE) PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE REMOVED THE TRANSFER CASE AND DISASSEMBLED TO FIND NO EXCESSIVE DAMAGE IN THE UNIT. THERE IS A HEAT MARK ON THE PAD OF THE SMALL SHIFT FORK BUT NOTHING ELSE. TECHNICIAN WILL INSTALL NEW PARTS AND REINSTALL THE UNIT AFTER CLEANING ALL THE METAL FROM THE UNIT. PLEASE DO THIS UNDER WARRANTY AT NO COST TO THE CUSTOMER. AFTER REINSTALLING THE TRANSFER CASE AGAIN TECHNICIAN TEST DROVE THE VEHICLE MULTIPLE TIMES AND FOUND A VERY SMALL AMOUNT OF METAL IN THE FLUID STILL. WE WILL SERVICE THE FLUID ONE MORE TIME BEFORE GIVING THE CUSTOMER THE OPTION TO TAKE IT AND DRIVE IT. WE WILL STILL STAND BEHIND OUR WARRANTY ON THE TRANSFER CASE.
Discount:	Percentage Dollar
Repair:
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Parts and Labor

Description	Quantity	List	Total	Delete?
LABOR	8.80	$0.00	$0.00	X
KENDALL DEXRON III ATF	4.00	$0.00	$0.00	X
Total			$0.00