Absolute Car Care - Job 146165

Technician:
Concern:	CUSTOMER STATES, THE DOOR LOCKS DON'T WORK. PLEASE CHECK AND ADVISE. PLEASE ALSO REPLACE THE PASSENGER SIDE DOOR LOCK PLUNGER. TECHNICIAN CHECKED AND FOUND THE DOOR LOCK BUTTONS TO BE GETTING POWER BUT WERN'T SENDING POWER TO THE RELAY FOR THE DOOR LOCKS. WE REPLACED THE DOOR LOCK BUTTONS AND THEN FOUND THE RELAY IS CLICKING AND SENDING POWER TO THE DOOR LOCK ACTUATORS BUT THEY AREN'T MOVING. TECHNICIAN ALSO RECOMMENDS REPLACING BOTH DOOR LOCK ACTUATORS. AFTER REPLACING THE ACTUATORS THEY STARTED WORKING BUT WOULD STILL RANDOMLY DROP OUT. WE MONITORED THE POWER GOING TO THE ACTUATORS AND FOUND IT WAS INTERMITTENTLY DROPPING OUT NOT GIVING THE ACTUATORS POWER. WE TRACED THE CIRCUIT BACK TO THE BODY CONTROL MODULE AND FOUND IT WAS GIVING THE POWER WITHOUT ISSUE, MEANING THERE IS A BREAK IN THE WIRE SOMEWHERE BETWEEN THE BODY CONTROL MODULE AND THE DOOR LOCK ACTUATORS. TECHNICIAN RECOMMENDS RUNNING A NEW WIRE RATHER THAN CHECKING THE ENTIRE CIRCUIT FOR AN ISSUE.
Discount:	Percentage Dollar
Repair:
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Parts and Labor

Description	Quantity	List	Total	Delete?
DOOR LOCK PLUNGER	1.00	$9.04	$9.04	X
LABOR	4.50	$89.17	$401.27	X
LEFT FRONT DOOR LOCK ACTUATOR	1.00	$235.23	$235.23	X
RIGHT FRONT DOOR LOCK ACTUATOR	1.00	$246.24	$246.24	X
RIGHT FRONT DOOR LOCK BUTTON	1.00	$33.02	$33.02	X
LEFT FRONT DOOR LOCK BUTTON	1.00	$48.34	$48.34	X
Total			$973.14