Absolute Car Care - Job 151563

Technician:
Concern:	CUSTOMER STATES, THE VEHICLE WON'T MOVE AND MAKES A GRIDING NOISE FROM THE BELL HOUSING AREA IN GEAR. THEY ALSO REMOVED THE INSPECTION PLATE AND SAW SPARKS. PLEASE CHECK AND ADVISE. TECHNICIAN VERIFIED THE ISSUE AND IS RECOMMENDING REMOVING THE TRANSMISSION TO INSPECT THE FLEX PLATE AND INPUT SHAFT AREA. UPON REMOVAL OF THE TRANSMISSION TECHNICIAN FOUND THE INPUT SHAFT WAS BROKEN INSIDE OF THE TORQUE CONVERTER. TECHNICIAN RECOMMENDS GOING THROUGH THE TRANSMISSION SINCE THERE IS METAL IN THE SYSTEM. TECHNICIAN FOUND THE PUMP WAS ALSO DAMAGED, AS WELL AS THE CLUTCHES HAVE BURN MARKS ON THEM. TECHNICIAN RECOMMENDS REBUILDING THE TRANSMISSION AND REPLACING THE PUMP AND INPUT SHAFT AS WELL.
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Repair:
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