Absolute Car Care - Job 158318

Technician:
Concern:	CUSTOMER STATES, THEY WERE TOWING A TRAILER AND THE TRANSMISSION SLIPPED GOING FROM 2ND TO 3RD. NOW THE TRANSMISSION IS ONLY SHIFTING INTO 1ST AND 2ND GEAR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE TEST DROVE THE VEHICLE AND FOUND THE SAME ISSUE PRESENT. WE REMOVED THE TRANSMISSION PAN AND FOUND EXCESSIVE DEBRIS IN THE PAN INDICATING A FAILURE IN THE TRANSMISSION. UPON DISASSEMBLY, TECHNICIAN FOUND THE CLUTCHES FOR 3RD AND 4TH GEAR TO HAVE EXCESSIVELY WORN CLUTCHES CAUSING THE FAILURE. THERE WAS NO DAMAGED HARD PARTS NEEDED. TECHNICIAN RECOMMENDS PROCEEDING WITH THE REBUILD OF THE TRANSMISSION.
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