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Job #159033 for
(Teagan Moreno)
2005 Dodge RAM 2500
Invoice #29631
Technician:
None
Concern:
D - TECHNICIAN NOTES, AFTER REINSTALLING THE TRANSMISSION WE FOUND THERE IS A FIRM ENGAGEMENT WHEN DOWNSHIFTING FROM 4TH TO 3RD GEAR. TO ADDRESS THIS ISSUE WE WILL NEED TO SHIM THE CLUTCH PACK WHICH WE WILL COVER UNDER THE COST OF OUR NORMAL BUILD. HOWEVER THE PARTS HAVE BEEN ON BACK ORDER FOR OVER A MONTH NOW. SO WE WILL NEED TO RESCHEDULE THE CUSTOMER TO LEAVE THE VEHICLE WITH US FOR A DAY TO ADDRESS THAT CONCERN. IF THE VEHICLE IS DRIVEN IN TOW HAUL MODE THAT FIRM ENGAGEMENT IS NO LONGER PRESENT. TECHNICIAN RECOMMENDS DRIVING THE VEHICLE IN TOW HAUL MODE UNTIL WE ARE ABLE TO ADDRESS THE CONCERN WITH THE NECESSARY PARTS.
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