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Start Date	Description	Technician	Amount
2019-06-18	COURTESY INSPECTION (FREE)	BRANDON MACDONALD	$0.00
2019-06-18	CUSTOMER STATES THE ENGINE WILL RANDOMLY SHUT OFF WHILE DRIVING, THERE ARE NO CHECK ENGINE OR OTHER WARNING LIGHTS COMING ON, THE ENGINE WILL RE START WITH A LONG CRANK AFTER THE CONDITION. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE LOW VOLTAGE ON THE FICM, INTERMITTENT POWER FEED TO THE FICM FROM THE ENGINE COMPUTER THAT'S BEEN CAUSED BY AN AFTERMARKET CHIP, AND INTERMITTENT LOSS OF SIGNAL FROM THE CAMSHAFT SENSOR. TECHNICIAN STARTED DIAGNOSIS BY REPLACING THE CAMSHAFT SENSOR, CLEANING THE CAMSHAFT SENSOR MATING SURFACE, AND REPLACING 6 TERMINALS IN THE MIDDLE PCM ENGINE HARNESS CONNECTOR. TECHNICIAN RE CHECKED TO FIND THIS HAS SOLVED THE SIGNAL FROM THE CAMSHAFT SENSOR AS WELL AS THE INTERMITTENT POWER FEED ISSUE. TECHNICIAN NOTED THE FICM VOLTAGE IS STILL LOW. TECHNICIAN VERIFIED POWER INPUT TO THE FICM THROUGH THE RELAY AS WELL AS GROUND SIGNALS AND FOUND ALL TO BE CORRECT. TECHNICIAN RECOMMENDS REPLACE THE FICM AS WELL AND RE CHECK.	TYLER SPANGLER	$954.85
2019-07-18	FLEET RATE EMISSIONS.*	TYLER SPANGLER	$25.00
2019-06-27	TECHNICIAN NOTES; WIPERS ARE STREAKING, SLIGHT POP IN BOTH DRAG LINK TIE RODS, SHOCKS ARE RUSTY AND DUE BY MILES, EXHAUST IS BROKEN IN HALF, CATALYTIC CONVERTER IS MISSING, NO LUBE STICKER PRESENT INDICATING NEXT SERVICE, FRONT BRAKE PADS ARE AT 8/32", REAR BRAKE PADS ARE AT 8/32", SERPENTINE BELT HAS LIGHT SQUEAL TO IT AT IDLE, ABS LIGHT IS ON.	TYLER SPANGLER	$0.00
Sub-total			$979.85
Shop Supplies			$49.11
Sub-total			$1,028.96
Total			$1,028.96

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,028.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap