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Start Date	Description	Technician	Amount
2019-12-04	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THERE IS SOMETHING IN THE FRONT RIGHT TIRE CAUSING A LEAK, THE CHANGE OIL LIGHT IS ON AND THE FLUID IS DARK, THE TRANSMISSION FLUID IS ALMOST BLACK AND DUE FOR SERVICE, THERE IS DEBRIS IN THE COOLANT OVERFLOW BOTTLE, THE POWER STEERING FLUID IS DARK AND DUE FOR SERVICE, THE AIR FILTER IS DIRTY AND SHOULD BE CHANGED, THERE IS SOME MINOR OIL SEEPS ON THE ENGINE, THE FRONT BRAKE PADS ARE AT 4/32", THE REAR BRAKE PADS ARE AT 5/32", THE FRONT DIFFERENTIAL FLUID IS DARK AND DUE FOR SERVICE, BOTH FRONT AXLE SEALS ARE STARTING TO SEEP, THE TRANSFER CASE FLUID WAS SLIGHTLY LOW AND SLIGHTLY DARK, THE LEFT REVERSE LIGHT HOUSING IS BROKEN. THE CUSTOMER HAS BEEN INFORMED OF THESE ISSUES AND HAS DECLINED REPAIRS.	DALLAS MCINTYRE	$0.00
2019-12-05	CUSTOMER STATES, THERE IS A RATTLING NOISE NEAR THE BACK OF THE ENGINE AREA. THEY BELIEVE IT IS CAUSED BY A BROKEN FLEX PLATE. PLEASE CHECK AND ADVISE. TECHNICIAN STATES, THE NOISE ONLY HAPPENS UNDER CIRTAIN DRIVING CONDITIONS. YOU NEED TO BE AT LOW RPMS WHILE HAVING THE ENGINE UNDER A LOAD. THE FLUID IN THE TRANSMISSION IS ALSO LOW, AFTER TOPPING THE SYSTEM OFF WE WERE ABLE TO CHANGE THE NOISE SLIGHTLY. TECHNICIAN BELIEVES IT IS AN ISSUE CAUSED BY A LOSS OF WORKING PRESSURE. THERE IS ALSO A LEAK COMING FROM THE TRANSMISSION PAN GASKET CAUSING THE TRANSMISSION TO RUN LOW ON FLUID. THE FLUID IS VERY DARK AND COULD ALSO BE CONTRIBUTING TO THE ISSUE. TECHNICIAN RECOMMENDS DROPPING THE TRANSMISSION PAN AND INSPECTING FOR DEBRIS FROM A FAILURE INTERNAL ON THE TRANSMISSION. IF IT ALL LOOKS GOOD IN THE PAN, TECHNICIAN RECOMMENDS CHANGING THE INTERNAL FILTER BEFORE INSTALLING A NEW TRANSMISSION PAN GASKET AND TOPPING OFF THE SYSTEM, THEN PREFORMING A FULL FLUID FLUSH TO GET THE OLD ALMOST BLACK FLUID OUT OF THE SYSTEM. - THE CUSTOMER HAS DECLINED REPAIRS AT THIS TIME. THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED AND THE FLUID TO TOP THE SYSTEM OFF.	DALLAS MCINTYRE	$118.15
Sub-total			$118.15
Tax ($7.25%)			$857
Total			$126.72

Payments

Total Payments To Date			$126.72
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap