Absolute Car Care - Job 139562

Technician:
Concern:	CUSTOMER STATES, THERE IS A RATTLING NOISE NEAR THE BACK OF THE ENGINE AREA. THEY BELIEVE IT IS CAUSED BY A BROKEN FLEX PLATE. PLEASE CHECK AND ADVISE. TECHNICIAN STATES, THE NOISE ONLY HAPPENS UNDER CIRTAIN DRIVING CONDITIONS. YOU NEED TO BE AT LOW RPMS WHILE HAVING THE ENGINE UNDER A LOAD. THE FLUID IN THE TRANSMISSION IS ALSO LOW, AFTER TOPPING THE SYSTEM OFF WE WERE ABLE TO CHANGE THE NOISE SLIGHTLY. TECHNICIAN BELIEVES IT IS AN ISSUE CAUSED BY A LOSS OF WORKING PRESSURE. THERE IS ALSO A LEAK COMING FROM THE TRANSMISSION PAN GASKET CAUSING THE TRANSMISSION TO RUN LOW ON FLUID. THE FLUID IS VERY DARK AND COULD ALSO BE CONTRIBUTING TO THE ISSUE. TECHNICIAN RECOMMENDS DROPPING THE TRANSMISSION PAN AND INSPECTING FOR DEBRIS FROM A FAILURE INTERNAL ON THE TRANSMISSION. IF IT ALL LOOKS GOOD IN THE PAN, TECHNICIAN RECOMMENDS CHANGING THE INTERNAL FILTER BEFORE INSTALLING A NEW TRANSMISSION PAN GASKET AND TOPPING OFF THE SYSTEM, THEN PREFORMING A FULL FLUID FLUSH TO GET THE OLD ALMOST BLACK FLUID OUT OF THE SYSTEM. - THE CUSTOMER HAS DECLINED REPAIRS AT THIS TIME. THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED AND THE FLUID TO TOP THE SYSTEM OFF.
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Repair:
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Parts and Labor

Description	Quantity	List	Total	Delete?
LABOR	1.00	$102.17	$102.17	X
SYNTHETIC AUTOMATIC TRANSMISSION FLUID	2.00	$7.99	$15.98	X
Total			$118.15