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Start Date	Description	Technician	Amount
2020-02-14	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$59.99
2020-02-13	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2020-02-13	DIAGNOSTIC TEST - OIL LEAK - TECHNICIAN CHECKED AND FOUND THERE TO BE A LARGE LEAK COMING FROM THE OIL FILTER. THE FILTER WAS LOOSE, WE TIGHTENED IT DOWN AND IT SEEMED TO FIX THE LEAK. TECHNICIAN RECOMMENDS AN OIL CHANGE SINCE THE ENGINE OIL IS SO LOW. AFTER THE OIL CHANGE, WE CLEANED UP THE LEAK AND RE-DROVE THE VEHICLE TO FIND A SECOND OIL LEAK COMING FROM THE EGR VALVE, IT IS SLIGHTLY WET BUT NOT FORMING DRIPS. THE EGR VALVE IS LOCATED IN A SPOT WHERE IF IT HAS BEEN LEAKING FOR A WHILE IT WILL EVENTUALLY LEAK ONTO THE EXHAUST CREATING A BURNING OIL SMELL. TECHNICIAN RECOMMENDS KEEPING AN EYE ON THE OIL LEVEL TO GET A BETTER IDEA OF THE SEVERITY OF THE EGR LEAK.	TREY GALE	$50.93
Sub-total			$110.92
Shop Supplies			$7.21
Sub-total			$118.13
Tax ($7.25%)			$804
Total			$126.17

Payments

Total Payments To Date			$126.17
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap