Absolute Car Care - Job 137312

Technician:
Concern:	CUSTOMER STATES THE TRANSMISSION LOST 5TH GEAR WHILE DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN RECOMMENDS REMOVE THE TRANSFER CASE AND REAR HOUSING OF TRANSMISSION TO INSPECT. TECHNICIAN REMOVED CASE AND FOUND THE GEAR TO HAVE FALLEN OFF. TECHNICIAN NOTED THE UPDATED NUT HAD ALREADY BEEN PREVIOUSLY USED BUT HAS SINCE BEEN KNOWN TO ALSO FAIL. TECHNICIAN RECOMMENDS INSTALL NEW 5TH GEAR WITH UPDATED NUT AND CREATE A SMALL TAC WELD TO ENSURE THE NUT DOES NOT BACK OFF AGAIN. TECHNICIAN NOTED THE PREVIOUS REPAIR IS OUTSIDE OUR GIVEN WARRANTY. HOWEVER DUE TO THE NATURE OF THIS FAILURE ABSOLUTE IS SPLITTING THE LABOR WITH THE CUSTOMER FOR CUSTOMER SATISFACTION.
Discount:	Percentage Dollar
Repair:
StartDate:
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Parts and Labor

Description	Quantity	List	Total	Delete?
LABOR	5.00	$50.00	$250.00	X
5TH GEAR	1.00	$43.75	$43.75	X
GL-4 GEAR OIL	4.00	$14.10	$56.40	X
Total			$350.15